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Here are all the answers to your home building questions.

If you need further information or have any questions please call our friendly design team on (03) 5333 3881 or send us an email.

What's included in my home?

We offer two levels of inclusions – Lifestyle and Expression. Both offer an extensive list including the latest fittings and appliances. They also include all floor coverings, ducted heating, instantaneous hot water and 6 star upgrades.

How do we get started?

Firstly, tell us which home design you’re interested in building and also where your land is. Once we know this we will provide a written quotation listing all your home inclusions. At the same time, we will visit your land and assess any site requirements and provide an estimate of site costs.

How do we confirm the project?

When you’re satisfied the cost estimate has met all your design, inclusions and budget requirements, we send you an Agreement to Proceed. You also pay an initial $10,000 deposit to get the ball rolling.

PLEASE NOTE: The $10,000 deposit is deducted from your first progress payment.

Who organises plans, engineering and permits?

We organise all the specific documentation for your site, including plans, engineering drawings, permits* and 6-star energy assessment**.

* Includes building permit only. If planning permits are required additional costs will apply. ** Double glazing will incur an additional cost if required to achieve a 6-star energy rating.

Do we get to choose the colour scheme?

Yes. If you choose the Lifestyle Specification you can select from a range of professionally prepared internal and external colour schemes – view the colour schemes. If you choose the Expression Specification you meet with our interior designer Cindy Jones who will help you create your very own tailored colour scheme.

Can we make plan changes or additions to the plan?

Yes, minor plan adjustments can be made prior to the preparation of your final contract sum, however, once this is completed no changes can occur.

What happens after the contract sum is finalised?

Once your contract amount is finalised, we prepare contracts for signing and you pay the balance of your first payment (after the initial $10,000 deposit is deducted).

When do I make my progress payments?

An account for each progress payment will be sent to you and your nominated lender on completion of each stage, this includes a 5% deposit, 20% slab, 20% frame, 30% lockup, 15% fitout and the remaining 10% on completion.

How long will it take to build my home?

Generally, it takes 6 weeks to complete all the necessary planning and documentation and then building starts. From there it takes 6 to 9 months depending on the size of the build. The start time is also subject to your land title being available.

What happens when your home is complete?

We organise a handover meeting with you, where we provide you with the keys to your new house, plus an instruction manual, which includes all the important information about your new home, including appliance guides. We also walk you through your home to show you to use everything.

Do I need to arrange the new connections?

When it gets close to handover date (typically, we confirm this date with you a few weeks in advance) we will provide you with a form to arrange the setup of new connections of electricity, gas and water. You may also wish to arrange for connection of telephone, internet or Foxtel services at this time.

Is there maintenance after completion?

Once you’ve settled in we organise a 6 months maintenance review at a convenient time. At this time, we can rectify or fix up any issues that may have occurred.

What structural warranty do you offer?

We offer a 10-year structural warranty on all our new homes.

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